Call the Airline! Don't stand in the line for 2 hours
1. Carry On Luggage Missing From The Overhead Bin
We never in a million years thought that this could happen, but it did. How could someone take our carry on luggage??? Our mistake was being very lax when everybody was getting off the plane; we just waited and didn’t pay any attention to our bags. We were sitting at the back of the aircraft. It was really fortunate for us they didn’t take the bag with all the camera gear and computers. Be aware of where your bags are at all times even on the plane. As soon as the plane stops make sure you pay attention to where you put your luggage in the overhead compartment. If this does happen to you, as soon as you get off the plane, have the attendant in the baggage claim area make an announcement over the loudspeaker that somebody took your bag by accident. Then cross your fingers.
We went to the airline’s customer service department in the baggage claim area. This was an eye-opener for us because they wouldn’t open a claim for our lost bag because it technically wasn’t in their possession. If your bag is checked they are responsible to the point of getting your bag back to you; however, this was different because the bag was considered to be in our possession just like if someone stole your cell phone or another personal item while on the plane.
We spent the next day purchasing clothing, makeup, and bathroom stuff so we could leave the following day (it was Christie’s suitcase). We called the airline baggage claim office several times checking to see if our bag had been turned in, no luck.
Make sure you go on the airline’s website and file a lost and found report for whatever you lost. Most airlines will keep the claim open for 30 days. Because the airline wouldn’t open a claim for us, since technically the bag wasn’t in their possession we filed a lost and found report online so if they find the bag reappeared they would have a better chance of locating us.
2. Re-booking Your Canceled Flight
After a canceled flight, you will be directed to the information counter to re-book your next flight. It’s going to be a line that will take hours to get through if it’s a large plane. Our suggestion? Call the airline right away when you get off the plane. Tell them what happened and have them get you on the next possible flight. Much quicker (have a good # for the airline saved in your phone) and a huge time saver.
5. Consider Leaving A Day Early.
If you are going on a cruise or need to be somewhere at an exact time, leave a day early. I know it can be difficult sometimes, but there are so many variables that can happen when flying you never know what could happen especially when flying overseas. We were two days late to our next location. This would really suck if you only have one or two weeks of vacation time.
The night after our canceled flight we received a phone call saying they found our bag. Yippeee!!! We have no idea where it was, but we were able to pick it up the next day at the airport before our flight out to London. That next flight went without a hitch, and we made it to our final destination Naxos Greece after 22 hours and 3 flights.
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